I couldn't be prouder of myself! Long story short, I called to bitch out Spectrum when I got my most recent internet bill which had suddenly gone up $5/month. I got an angel on the phone and she reduced the price of my bill and she let me know about how I could save lots of money on my cell phone if I switched from AT&T, who was great, but now is the worst. They do the same thingβ¦ raise the price little by little until it's unaffordableβ¦ Plus my cell service in my apartment is horrible because I live in a "dead zone" and the cell booster they sent me about a year ago is sitting in its box because I couldn't get it connected and no one at AT&T would help me!! So I'm free at last - you are officially fired, AT&T! And saving $$$ which I really need. I've never ever had to change out a Sim card in my life and I did it all by myself. :) I had to get my phone unlocked, I had to get a special pin number, I had a lot of hoops to jump through to get this done and I am not that great at following instructions β L O L β and I'm not that great with new tech. But I did it, and I'm so relieved, I can't even tell you how happy I am!!!! #itsafrikkinmiracle xo